IndustriesRetail & eCommerce
Fooyo runs the AI behind retail and eCommerce brands across Asia — from your storefront to your customer service inbox. One partner for the whole shopper experience, not a bundle of disconnected tools.
Built for retail & eCommerce operators
DTC & online retailers
Multi-brand & multi-location retail
F&B chains
Marketplaces & social commerce sellers
Hospitality & booking-led retail
The challenge
Online store, marketplace listings, social commerce and in-store POS each run on their own system, with no shared view of stock or the customer.
The same order and product questions land in every inbox, every day — and every one of them needs a human to answer it.
Adding a new channel, market, or storefront means rebuilding integrations from scratch instead of switching one on.
The Shopper Journey
Shoppers move from browsing to buying to asking questions — and Fooyo runs all three on the same connected data, so nothing gets lost between a marketplace listing and a support chat.
Launch a storefront that works across your website, marketplaces, social channels and WeChat Mini Programs from one back office.
Omnichannel commerce
Headless storefront architecture
Social & marketplace selling
Keep every order, every channel, and every location in one view — with automation handling the busywork.
Centralised order management
Multi-business support
Real-time business visibility
Answer the questions shoppers ask most, instantly and correctly, without growing your support team.
AI Knowledge Base for order & product FAQs
Kakis short-form video for launches
Flexible integrations with CRM & POS
Modules
Start with the storefront, add AI support and content generation as you grow — every module runs on the same account and data.
One storefront, listed everywhere your shoppers already are.
Freedom to design the customer experience while Fooyo runs commerce underneath.
Every order from every channel, tracked and fulfilled from one place.
Instant, cited answers to order and product questions, day or night.
Turn a product brief into branded short-form video for every launch.
Connects to the CRM, POS, and CMS you already run — no rip-and-replace.
6 wk
Typical time from kickoff to a live storefront.
7 in 10
Customer questions answered by the AI assistant alone.
Private cloud
Every deployment runs in your own infrastructure, not a shared model.
Since 2014
Building commerce and AI products for the region.
Trusted by retail & commerce teams
Customers
“Li Shaohuan and his team have been an excellent partner — excelling at producing high-quality software development and staying responsive during the system maintenance phase.”
Prof. Tan Kian Lee
Senior Professor, NUS School of Computing
“His technical abilities are nothing short of excellent, and it showed throughout the delivery of this mobile app project.”
Taufiq Ridwen
Assistant Manager, IT & Digital Services, MUIS
Fooyo on Medium
How an international advanced manufacturing company is capturing decades of engineering know-how in an AI system that never leaves its premises, by the Fooyo Enterprise AI team.
Learn more
Lessons from building an email operations automation and quotation agent, by the Fooyo Enterprise AI team. Low-code workflow tools such as n8n and Dify make it remarkably fast to get an AI-powered process running. For a recent Fooyo Enterprise AI project automating a company’s email-driven quotation process, that speed was exactly what we needed at the start. A few months later, we had rewritten the whole thing in code.
Learn more
The questions we get asked most about WeChat Mini Programs — what they are, why brands from Starbucks to Changi Airport use them, and how they fit into a Southeast Asia commerce strategy — answered in one place.
Learn moreFooyo builds four production AI products: an AI Knowledge Base for instant, cited answers; Kakis, a marketing AI that generates branded short-form video; Fooyo Commerce®, an AI-powered storefront; and Smart Tourism, a platform for crowd intelligence, AI guides, and bookings.
Most Fooyo products go from kickoff to production in as little as six weeks — not the six-month timelines typical of enterprise AI builds.
We work across 12+ industries in 8 countries — retail, hospitality, tourism, education, media, transport, maritime and healthcare among them — for 150+ customers since 2014.
Yes. Every Fooyo product is built to plug into your existing stack — CRM, POS, CMS, and messaging channels — rather than force a rip-and-replace.
Yes. Our Singapore HQ runs AI research and development, our Chengdu branch handles development, and our Tokyo office covers business partnerships — so our products are built for Southeast Asia and ready for China, including WeChat Mini Programs.
We start with a 30-minute demo to match your use case to the right product, then move to a scoped pilot, private-cloud deployment, and ongoing operation — we build and run the product with you.
Consultancies hand you a report and a prototype. Fooyo builds and runs the product with you — production-grade, in your cloud, with human-in-the-loop oversight — so it actually ships and keeps working.
Get Started
Let's have a chat. Tell us where the work is getting stuck, and we'll show you what we'd build — no pitch deck.
Chat with us on WhatsApp — inquiries or a walkthrough
