IndustriesAI Customer Service & Engagement
Fooyo runs the AI behind how brands talk to their customers — instant answers that cite your own prices, policies and stock, and branded content at campaign pace. For retail, F&B, hospitality, education and events teams, including marketing teams of one to three.
Built for customer-facing and marketing teams
Customer support & success
Marketing & brand teams
Enterprise knowledge teams
Compliance-sensitive industries
Retail, F&B & hospitality brands
The challenge
Answers live across documents, tools and people's heads — nobody can find the right one fast enough.
Every campaign, market, and channel needs its own content, and production takes too long to keep up.
Generic AI answers without sources or review erode confidence — customers need to see where an answer came from.
The Engagement Loop
Every customer touchpoint — a support question, a product search, a social post — runs on the same grounded knowledge, so your brand says the same thing everywhere.
Ground every response in your own documents and systems, with sources a customer can verify.
Source citations
Role-based access
Enterprise integrations
Turn a brief into branded, on-story short-form video — at the pace campaigns actually need.
Story-first creation
AI video generation
Consistent storytelling
See what's working, close knowledge gaps, and keep every answer and asset current.
Audit logs
Multiple AI model support
On-premise or cloud deployment
Modules
Answer questions and create content from the same grounded, on-brand foundation — start with one module, add the other when you're ready.
Every response shows the document and passage it came from.
Employees and customers only ever see what they're authorised to see.
A brief becomes a script, a shoot plan, and a finished short-form video.
Every asset stays on-brand, in voice, and on message across markets.
Claude, GPT and Gemini on the cloud, or open models on your own hardware — your choice.
Every automated answer and asset is logged for review and compliance.
7 in 10
Customer questions answered by the AI alone.
5×
Content output with the same creative team.
Your stack
Your own cloud or your own servers. Your data never trains anyone's model.
Since 2014
Building applied AI products for the region.
Trusted by customer-facing teams
Customers
“Li Shaohuan and his team have been an excellent partner — excelling at producing high-quality software development and staying responsive during the system maintenance phase.”
Prof. Tan Kian Lee
Senior Professor, NUS School of Computing
“His technical abilities are nothing short of excellent, and it showed throughout the delivery of this mobile app project.”
Taufiq Ridwen
Assistant Manager, IT & Digital Services, MUIS
Fooyo on Medium
How an international advanced manufacturing company is capturing decades of engineering know-how in an AI system that never leaves its premises, by the Fooyo Enterprise AI team.
Learn more
Lessons from building an email operations automation and quotation agent, by the Fooyo Enterprise AI team. Low-code workflow tools such as n8n and Dify make it remarkably fast to get an AI-powered process running. For a recent Fooyo Enterprise AI project automating a company’s email-driven quotation process, that speed was exactly what we needed at the start. A few months later, we had rewritten the whole thing in code.
Learn more
The questions we get asked most about WeChat Mini Programs — what they are, why brands from Starbucks to Changi Airport use them, and how they fit into a Southeast Asia commerce strategy — answered in one place.
Learn moreFooyo builds four production AI products: an AI Knowledge Base for instant, cited answers; Kakis, a marketing AI that generates branded short-form video; Fooyo Commerce®, an AI-powered storefront; and Smart Tourism, a platform for crowd intelligence, AI guides, and bookings.
Most Fooyo products go from kickoff to production in as little as six weeks — not the six-month timelines typical of enterprise AI builds.
We work across 12+ industries in 8 countries — retail, hospitality, tourism, education, media, transport, maritime and healthcare among them — for 150+ customers since 2014.
Yes. Every Fooyo product is built to plug into your existing stack — CRM, POS, CMS, and messaging channels — rather than force a rip-and-replace.
Yes. Everything is built and run from Singapore, and we deliver into both markets: Southeast Asia as home ground, and mainland China through WeChat Mini Programs with local payment and messaging integrations. We deliver in Japan too, in Japanese.
We start with a 30-minute demo to match your use case to the right product, then move to a scoped pilot, deployment into your own environment, and ongoing operation. A forward deployed engineer stays with it — we build and run the product with you rather than handing over a prototype.
Consultancies hand you a report and a prototype. Fooyo works as a forward deployed engineer: we build and run the product with you — production-grade, in your own cloud or on-premise, with human review gates on sensitive actions — so it actually ships and keeps working.
Get Started
Let's have a chat. Tell us where the work is getting stuck, and we'll show you what we'd build — no pitch deck.
Chat with us on WhatsApp — inquiries or a walkthrough
