Fooyo Smart Tourism

Connect every visitor journey.
Manage the whole destination.

Bring destination content, navigation, ticketing, commerce, visitor services, and real-time operations into one connected smart tourism platform. Built for destinations, attractions, tourism boards, malls and events.

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Fooyo Smart Tourism — POI management dashboard and the visitor mobile app with an AI destination assistant

Trusted by destinations and tourism operators across Asia

Built for connected destinations

What should a smart tourism platform
actually include?

Six things, run off one platform — so the crowd data drives the itinerary, and the itinerary drives the booking. Fooyo connects the digital services visitors use with the real-time information and operational tools destination teams need to manage places effectively.

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Integrated destination management

Bring content, attractions, ticketing, commerce, visitor services, and operational data into one connected platform.

Real-time crowd intelligence

Monitor visitor density and occupancy, publish measured queue waiting times, identify congestion, and help operations teams respond before crowding becomes a larger issue.

Smart itinerary planning

Create personalized itineraries — with an AI travel assistant and AI audio guides — based on visitor interests, available time, opening hours, routes, and live destination conditions.

Indoor and outdoor navigation

Guide visitors across attractions, precincts, buildings, and transport modes using customizable maps and routes.

Ticketing and commerce

Connect attraction tickets, bookings, reservations, dining, retail, promotions, and visitor purchases.

Visitor engagement

Deliver relevant content, recommendations, offers, and services throughout the visitor journey.

The challenge

Visitors experience one destination.
Operators manage many disconnected systems.

Destinations, attractions, malls, tourism boards and destination marketing organisations often manage websites, maps, ticketing, attractions, visitor information, crowd data, commerce, and partner services separately. This creates fragmented journeys for visitors and limited visibility for operations teams.

Visitor journeys are fragmented

Planning, booking, navigation, ticketing, and on-site information are spread across different channels and services.

Operations lack real-time visibility

Teams cannot respond quickly when crowd levels, attraction status, or visitor flows change.

Destination services work in silos

Content, commerce, ticketing, maps, partners, and customer data are managed through disconnected systems.

Why Fooyo Smart Tourism

What does a connected visitor journey
look like, stage by stage?

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Fooyo visitor app — attraction ticket selection with date and time slots

Pre-trip

Help visitors plan with confidence. Give visitors the information and services they need before arrival.

Possible capabilities

  • Destination discovery

  • Personalized itineraries

  • Hotel and attraction booking

  • Ticketing

  • Restaurant reservations

  • Event information

  • Travel recommendations

Fooyo visitor app — multi-day River Safari itinerary with routes and timings

On-site

Make the destination easier to explore. Help visitors navigate, adapt, and access services while they are at the destination.

Possible capabilities

  • Indoor and outdoor navigation

  • Live attraction status

  • Crowd-aware routing

  • Digital tickets

  • Food ordering

  • Retail and souvenir commerce

  • Event reservations

Fooyo visitor app — saved itinerary keeping visitors engaged after their visit

After-visit

Continue the visitor relationship. Keep visitors engaged through relevant services and reasons to return.

Possible capabilities

  • Membership

  • Loyalty

  • Promotions

  • Gamification

  • Personalized content

  • Re-engagement campaigns

  • Future trip recommendations

How it works

How do you bring a destination’s services
onto one connected platform?

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Step 1

Connect destination services

Bring together attraction content, maps, ticketing, bookings, commerce, visitor channels, and operational systems.

Step 2

Create a shared destination layer

Organize places, routes, attractions, content, services, and live operational information through one platform.

Step 3

Deliver personalized visitor journeys

Help visitors plan, navigate, book, and discover relevant experiences through websites, apps, mini programs, maps, and on-site channels.

Step 4

Monitor destination activity

Track crowd density, attraction conditions, visitor flows, and operational signals in real time.

Step 5

Adapt and improve

Use live data and visitor behavior to adjust routes, content, recommendations, services, and destination operations.

Customers

What our clients actually achieved.

“Li Shaohuan and his team have been an excellent partner — excelling at producing high-quality software development and staying responsive during the system maintenance phase.”

Prof. Tan Kian Lee

Senior Professor, NUS School of Computing

“His technical abilities are nothing short of excellent, and it showed throughout the delivery of this mobile app project.”

Taufiq Ridwen

Assistant Manager, IT & Digital Services, MUIS

FAQs

A smart tourism platform connects destination content, navigation, ticketing, commerce, visitor services, and real-time operations into one system for an attraction, destination, shopping mall or tourism board — so visitors get a seamless journey and operators get a shared view of activity.

Attractions, theme parks, integrated resorts, malls, destinations, and tourism boards that need to manage the whole visitor journey and destination operations in one place.

No. Fooyo connects to the ticketing, booking, and business systems you already use and brings them into one connected visitor experience and operational view.

Yes. Guide visitors across attractions, precincts, buildings, and transport modes using customizable maps and routes, indoors and outdoors.

Fooyo monitors visitor density and flows in real time at an attraction, destination or shopping mall, converts a queue headcount into a measured waiting time, identifies congestion, and helps operations teams respond — and re-route visitors — before crowding becomes a larger issue.

Yes. Personalized itineraries are built from visitor interests, available time, opening hours, routes, and live destination conditions.

Websites, mobile apps, WeChat and other mini programs, on-site kiosks, maps, and partner channels — all running on one destination platform.

Yes. Bring attractions, hotels, restaurants, retailers, and service providers into one broader destination ecosystem.

Yes. Connect attraction tickets, bookings, reservations, dining, retail, promotions, and visitor purchases in one flow.

Most deployments go from kickoff to production in weeks by reusing existing destination capabilities instead of rebuilding everything for each new service or channel.

Build a smarter destination

Connect the visitor journey with the
destination behind it.

Bring visitor experiences, destination services, commerce, and real-time operations together through one connected Smart Tourism platform.

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