All-in-one smart tourism solutions
Engage with your visitors from pre-trip planning, on-site experience to after-visit retention.
Experience The Future: Exploring Smart Tourism
• We provide a business visualisation management solution based on digital maps. Improve the management efficiency of business organization and achieve resources interconnectivity.
• Provide brands and consumers with more accurate and convenient location based services, such as recommendation, booking, marketing and shopping guide services.
• Provide an integrated solution for the management of commercial complexes, including way-finding, indoor positioning, and marketing services, etc.
Tourism looks into 3 stages: Pre-trip, On-site & After-visit
Each stage, a customer will be interacting with different touch points whether online and offline, to buy your products and services.
Pre-trip
On-site
After-visit
Pre-trip
Pre-trip is the stage where a user access online channels to book travel-related services before arrival
Customer Touch Points
- OTA Websites/apps
- Your E-commerce Websites/Apps/WeChat Mini Programs
- Your Social Channels such as Facebook/Instagrams, Telegrams,WhatsApp, Wechat, etc
User Requirements
- Hotel Rooms
- Air Tickets
- Attraction Tickets
- Service Reservation
Fooyo® Commerce Solution
- Room Booking System
- Ticketing Booking System
- Service Reservation System
- Restaurant Reservation System
Onsite
Onsite is the key experience where travel businesses interacts with customers
Online
- Your E-commerce Websites/Apps/WeChat Mini Programs
- Your Social Channels such as Facebook/Instagrams, Telegrams,WhatsApp, Wechat, etc
Offline
- F&B Shops, Retails/Souvenir Shops, Kiosks
Products and Services Customers Need
- Food Ordering
- Retail Shopping
- Event Reservation
Fooyo® Commerce Solution
- Customer Loyalty System
- Food Ordering System
- Core eCommerce Solution(e.g., Retail Shopping, Ticketing, etc).
- Digital Marketing Solution
After-visit
Customer retention is an essential parts of the e-commerce private traffics
Online
- Your Social Channels such as Facebook/Instagrams, Telegrams,WhatsApp, Wechat, etc
- Your E-commerce Websites/Apps/WeChat Mini Programs
Products and Services Customers Need
- Digital Engagement
- Gamification
- Ticketing
- Customer Loyalty
- Membership
Fooyo® Commerce Solution
- Customer Loyalty System
- Sales & Promotion System
- Gamification System
Popular Smart Tourism Modules
Smart Navigation System
Customised navigation based on Fooyo's core navigation engine
Content & Ticketing
Optimise ticketing process for travelers to be user-friendly, seamless and hassle-free
AI Travel Assistant
Visitors can speak to the Audio-based AI Chatbot for realtime assistance without interpersonal contacts
Crowd Monitoring System
Analyse realtime crowd movements based on Fooyo's core crowd monitoring system
Fooyo® Smart Tourism Solutions
With the advancement of mobile and AI technologies, accessing travel information has become easier, enabling more personalized and individualized travel experiences. To enhance the quality of travel services, optimize the tourist experience, and drive the rapid growth of the tourism market, the concept of ‘smart tourism’ has emerged and gained widespread attention and implementation. Smart tourism encompasses various aspects of the tourism industry, such as customer service, travel planning, and resource management. Its objective is to enhance customers’ travel experiences, improve the market competitiveness of tourism businesses, and facilitate the transition from traditional tourism to hybrid tourism.
How Smart Tourism Benefits Travel Business?
Smart tourism refers to the integration of innovative technologies and data-driven solutions to enhance the overall travel experience for both destinations and travelers. It involves leveraging digital advancements to optimize various aspects of the tourism industry, including destination management, hospitality services, transportation, and customer engagement.
Smart tourism has brought about significant transformations in the travel industry. It has revolutionized the way destinations are managed, and travellers access information and services during their journeys. The adoption of smart tourism practices has streamlined operations, improved efficiency, and enriched the travel experience, leading to increased visitor satisfaction and sustainable tourism growth.
Benefits to Destinations
Data-Driven Decision Making: Smart tourism allows destinations to collect and analyze vast amounts of data related to visitor preferences, behaviour, and patterns. This data-driven approach enables destinations to make informed decisions, better understand tourist demands, and tailor their offerings accordingly.
Enhanced Destination Management: Smart technologies enable real-time monitoring of tourist flows and resource utilization, allowing destinations to optimize crowd management, traffic control, and resource allocation. This leads to more efficient use of infrastructure and improved visitor experiences.
Personalized Services: With smart tourism, destinations can offer personalized services to travellers, such as personalized recommendations, tailored itineraries, and location-based offers. This enhances customer satisfaction and fosters a sense of connection with the destination.
Benefits to Travelers
Seamless Travel Experience: Smart tourism provides travellers with seamless and interconnected services, such as mobile check-ins, digital ticketing, and navigation apps, making their travel experience smoother and hassle-free.
Real-Time Information Access: Travelers can access real-time information about destinations, attractions, weather, events, and transportation through smart devices, enabling them to make well-informed decisions on the go.
Personalized Recommendations: Smart tourism platforms offer personalized recommendations based on individual preferences and behaviour, suggesting relevant activities, restaurants, and attractions that align with the traveller’s interests.
In conclusion, smart tourism’s integration of technology and data-driven solutions has revolutionized the travel industry, offering numerous benefits to destinations and travellers alike. The seamless travel experience, personalized services, and sustainable practices promoted by smart tourism contribute to a more enjoyable and responsible travel journey.
Smart Tourism Case Studies
MySenotsa App
MySentosa App provides tourist with customized maps based on local transportation, routes, landmarks, and points of interest in Singapore’s Sentosa Island. With Fooyo’s Smart Outdoor Navigation systems, it supports multiple modes of transportation and smart route recommendation (such as rain-free route)
Scan QR Code with WeChat App.
Mandai Wildlife WeChat Mini Program
Designed to elevate the visitor experience at the renowned Mandai Wildlife Reserve in Singapore. This innovative platform serves as a ticket booking platform, enabling seamless reservations and creating unforgettable moments for all visitors.
Scan QR Code with WeChat App.
Singapore Flyer WeChat Mini Program
Experience the convenience of the Singapore Flyer WeChat Mini Program. This iconic attraction now offers users the ability to purchase tickets, make reservations, and receive real-time updates on events and promotions. Get access to valuable information about the attraction, including its history, operational hours, and nearby amenities.
Client Review
Partners and Clients
